Careers

Front Desk Associate

The Front Desk Associate is the first point of contact and demonstrates professionalism by using a patient centered approach of building trust, meeting needs and delivering solutions through recognizing the needs and opportunities that exists.  This position screens the customer to determine how we can best help them, responds to questions regarding physicians and types of services offered, learns to recognize a potential “opportunity” and facilitate smooth patient flow and services to the customer.  They support the clinical staff by scheduling appointments and handling administrative processing and record- keeping. Support the mission of the company by demonstrating excellent customer care.  This position is responsible for tasks needing completion daily, weekly and monthly, as well as identifying the ongoing and varied needs of the patients.

Requirements:

• Provide the first customer contact for patients who come in their scheduled physician appointment

• Ensure the smooth and efficient flow of patient care while in the office.

• Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance contract information.  Balance account daily and monthly with reporting to corporate.

• Verify patient information, billing/insurance data, request third party prior authorization as needed, complete appropriate documentation and maintain patient charts to include the filing of all patient records. 

• Participate in grassroots marketing efforts to include phone marketing campaigns, compiling physician packets, coordinating community lectures, recall letter, distribution of patient comment cards, etc.

• Responsible to open and close the office on a daily basis and ensure the reception and waiting area is well maintained.

• Experience with the grievance process if payment is denied or is less than the amount billed

• Great phone etiquette skills

• Good interpersonal skills

• Must have professional references

• Professional Appearance and Positive Attitude

• Team Player

• Must possess a strong sense of urgency and thrive in a fast-paced, hands-on environment

 Preferred Skills:

• Experience with Microsoft Office Suite, including Excel.

• Working knowledge of anatomy and physiology, and of medical terminology.

• Working knowledge of ICD-9 and CPT-4 manuals to research/verify diagnosis codes (ICD-9) and/or procedure codes (CPT-4).

• Experience with NextGen Practice Management System

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JOB FAIR

Friday, April 10th, 2009

3:00pm - 7:00pm

3401 PGA Blvd, Suite 500, Palm Beach Gardens, FL 33410

Click HERE to print Application

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E-mail: 

Fax Resumes:  (561) 784-6640

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